Privacy Policy
Last updated:
Welcome to SEMScoop. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using our site, you consent to the practices described in this policy. If you disagree with any part of the policy, please do not use our services.
1. Information We Collect
1.1 Information you provide to us
- Name, email address, and contact details you enter in forms.
- Account credentials (e-mail and password) if you create an account.
- Support requests, survey responses, and other messages.
1.2 Information we collect automatically
- Log and usage data (IP address, browser type, pages visited, time spent).
- Device data (device type, operating system, screen resolution).
- Cookies and similar technologies to remember preferences and measure site performance.
2. How We Use Your Information
- Provide, operate, and maintain our website and services.
- Process transactions and send related information.
- Improve, personalise, and expand our services, including analytics and product development.
- Communicate with you about updates, security alerts, and support.
- Detect, prevent, and address technical issues, fraud, or misuse.
3. Sharing of Information
We do not sell or rent your personal data. We may share it only:
- With service providers who help us operate the site (e.g. hosting, email).
- To comply with legal obligations or respond to lawful requests.
- To protect the rights, property, or safety of our users or others.
4. Cookies and Tracking
We use cookies and similar technologies to recognise your browser or device, remember your preferences, and measure the effectiveness of campaigns. You can control cookies through your browser settings, but disabling them may affect site functionality.
5. Data Security
We implement industry-standard safeguards to protect your data. However, no Internet transmission or storage system is 100 % secure; we cannot guarantee absolute security.
6. International Data Transfers
Your information may be processed in countries other than your own. We ensure adequate protection through standard contractual clauses and other lawful mechanisms.
7. Your Privacy Rights
- Access, correct, or delete your personal information.
- Object to processing or request restrictions under certain circumstances.
- Lodge a complaint with your local data-protection authority if you believe we’re mishandling your data.
To exercise these rights, contact us at help@semscoop.com.
8. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we learn we have done so, we will delete it promptly.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after any change constitutes acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this policy, please reach out:
Email: help@semscoop.com